37 Comments

  1. Maggie Smith

    Just bought you a chai!

    It’s a thank you for snapping me back to my senses with questions of science, and maybe just some common sense, regarding the Kailo pain device.

    Pain is a great motivator. It makes one desperate after a while. So, in spite of my skepticism, I was seriously considering purchasing the device in hopes that there really was “new” technology for relieving the back and hip pain I have been suffering for over three years. After all, like the testimonials on the crowdfunding and Kailo web sites, I have tried just about everything else to alleviate my pain.

    Then, I found the link to your comments/responses at the bottom of nerdtechy’s review of the device (which seems, in retrospect, an awful lot like a paid product placement). And, I was saved…from my self!

    After reviewing and appreciating your questions asked and answers provided, just like that, #poof#, their marketing spell was broken. Glad I found your page.

    Thank you.

    • admin

      Dear Maggie,

      Thank you for taking the time to comment, and also for your kind gesture. At first after seeing your comment I had a lot of joy, realising that this post might have helped one less person get ripped off.

      At the same time I am also reminded that like many I know, you probably have long-term pains, and it is disappointing that currently there is no magic bullet that I have to offer in alternative.

      I wish you well, and hope that science can continue to advance and help us to discover real lasting options for pain relief.

      God bless,
      Sam

  2. Lesley Kissin

    I backed Kailo. But being the sceptic that I am, I gave it to others around me who were suffering pain to experiment with, not myself. Out of eight people, one who had just had a major shoulder operation, another passing a kidney stone, another with crippling menstrual pains, everybody except one person was relieved. So just having cracked a rib, I decided it was my time to have a go. Cracked ribs are supposed to take between 3 and 6 weeks for the pain to die down. I’m in my 9th day and the difference is amazing. So in my opinion, if you are in serious pain, you’ll try anything. If it doesn’t work for you, send it back but at least see if it helps, just because anything is worth a try.

    • admin

      Hi Lesley, thanks for sharing your experiences, and I am of course always glad if someone has found a solution for their pain. The problem is – you’ve proved nothing, and you certainly have not proven that it is not a placebo effect. Lets imagine, if you did the same thing with a regular playing card, and everybody had the same response, would you start selling playing cards for $119 as “healing pads”? There is zero evidence that Kailo actually does anything at all, and the claims that Kailo make are farcical and unsubstantiated.

      if you are in serious pain, you’ll try anything…

      I agree, and that makes people vulnerable to being suckered.

      ..because anything is worth a try.

      Here, I completely disagree.

      I understand just how desperate people may be to find pain relief – but this is exactly the psychology that Kailo is preying on. Show their fantasy claims to any doctor, and see what they say. If my article has not convinced you 100% that the “science” they claim is bogus, then just ask yourself as the devils advocate: if this really worked, then:
      (a) why does it clearly not work for everybody
      (b) why hasn’t it spread like wildfire?
      (c) Why is my blog one of the less than 10 websites on the entire internet that have mentioned it?
      (d) Why are there no scientific studies published (credible or otherwise!)
      (e) Why did nCap license to Kailo, when nCap already tried to launch the exact same fake scam product and only sold $15,000 of nCap pain relief pads?

      An ounce of skepticism will be better than a pound of Kailo snake oil sheets.

  3. I work in this kind of tech. Im not working in Kailo.
    -Yes, there are studies
    -Yes, this is all known by science Long ago
    -Yes, it works but every body and pain is different

    why that stupid explanation?
    1.They try to protect their technology
    2.They try to sell a product, not giving physics lessons.

    About placebo
    .For placebo to work you need to believe it works, if you are negative about something you get negative placebo. So before stating “is placebo” you need to messure people “state of believe” first.
    In any case, if something seems to work and you dont know why, science needs to make experiments and not just fall into the easy lazy non-answer, “that is placebo”. Science starts with “i dont know how it works, LETS FIND OUT” if you are a ego driven being that need to look like you know everything, then you know SHIT…

    • admin (the "Kailo Kritic" haha)

      Not sure why you think I am “ego driven”? I’m more justice-driven.

      I’m actually very willing to be proved wrong, and I enjoy a robust discussion based on the facts. For this case, it would be better for everybody if I was wrong. It would be amazing if Kailo really worked, and it was something I could recommend to many people. But I feel strongly compelled to call out SCAMS when I see them and no-one else is! Kailo’s runaway success has not once been questioned, so I felt that someone had to do it?

      Would you care to provide a link to a single scientific study showing a similar product or method as Kailo actually working (i.e. not just placebo effect)? Needs to be something that doesn’t require power to run, and doesn’t need to touch the skin – those are the claims that Kailo makes.

      I’m glad that you acknowledge that their explanations are “stupid”. I have issues with your other points though:

      1. Patents protect technology, and Kailo claims to be protected by patents. On Kailo they print “PATENT PROTECTED”, but they have not printed the patent numbers on the product like other patent protected products typically do. NCAP does have patents – but they are only about antenna technology, and not pain relief. I could clone Kailo tomorrow and as long as I give it a different name (Kailo name is trademarked) they could not do a thing.

      2. Right, and making false claims can land you in a lot of hot water under consumer deception laws. Plus, giving false explanations is not a good look. Reveal one lie, and you know the person is a liar. Change my mind.

      Regarding Placebo, technically, you do NOT need to believe something works or doesn’t work for a Placebo effect to occur. Even the simple act of mentally focusing on a body region to see if you can feel pain, can influence pain levels – this is a technique often used in body scan meditation that some people fine helps. There’s lots of other ways that placebo effect could be triggered too, by stimuli (e.g. sticking something on your skin) or even the absence of stimuli (e.g. sitting very very still).

      I don’t think you’re familiar with the scientific method – it requires a falsifiable hypothesis that can be scientifically tested. Until Kailo gives us a hypothesis that can be tested (that I could replicate and test without buying a Kailo), or, if they offer independent double-blind clinical trial results, then I’m pretty free to call them snake oil. 🙂

      I don’t own a Kailo, and I don’t plan to give them a cent of my money. The purpose of this article is to clearly show that their claims of about how Kailo works do not hold water!

      Best,
      Sam

      • j

        -No one have to prove you wrong, you do.
        -Question is different than denial without knowledge.
        -I do have the studies(mant), i dont going to show them.
        -Copy the tech, everybody does.Patent dont protect, is the money spent in lawsuits.
        -Consumers, as you do, know nothing about physics, full explantion just going to confuse them more.People buy by heart, not by logic.
        I did not say the explanation was false, just not explained with exact science terms.
        -Placebo can be positive and negative…for sure.
        -You already have your hypothesis, prove your self wrong.Copy the patent, make the experiment.

        I repeat, they are the competente, and i know exactly what they do, and i dont want to help them. BUT… the truth is it may work in many cases, for sure not all of them.
        They should say it…but public just dont care, and even more, they dont want to know.

        • admin

          I could easily copy Kailo. I work in a material science lab and analysis of materials is what we do. I would not be sued as there is nothing against copying technology that has not been patented. Copyright protects creative works, patents protect inventions.

          > Consumers, as you do, know nothing about physics, a full explanation is just going to confuse them more. People buy by their heart, not by logic.

          That is true, which is why as a material scientist, I thought I should add some of my opinion for any people who care if the Kailo science claims are bogus or not, from a scientific perspective. People are easily fooled by snake oil products.

          > I did not say the explanation was false, just not explained with exact science terms.

          Ok, well, I’d love to say “teach me” but you have already said you won’t share your secrets 🙂

          > Copy the patent, make the experiment.

          There is no patent for Kailo pain relief! That is my point of my article!

          • j

            So you have the know how, the equipment and people that dont want their Kalios…but instead of creating real knowledge you decide to just Scream Scam! senseless.
            ..BRAVO!

          • admin

            I love your fighting spirit. You’re honestly criticizing me for not sending my hard earned money to a scam group? After we both agree they have provided no believable explanation, and provided no clinical evidence? OK LOL.

            Perhaps my goal is to encourage people to not get suckered by desperation and hope – if it’s too good to be true, make em prove it! Don’t rely on anecdotes and testimonials alone. I don’t need a single test tube to run that “sniff sniff smells like bull💩” test, because Kailo’s fake claims are easily debunked.

  4. Jennifer

    It’s a scam, it got me fooled 🙁
    I have terrible pain from a disc hernia, and hoped this „new“ tech patch would help.
    Of course it did not help…
    did anyone manage to get a refund?

      • Jennifer

        I wrote them an email to their support email address, and got an answer within 30 minutes. Sofar so good.
        However, as I mentioned below, I will give it a shot for another 7 days straight wearing the patch 24hrs, and see how that goes.

    • j

      Thats the kind of places where this tech seems not to work, because it takes way more time.
      Thats the problem with giving fake explanations, people get fake expectations of work. With my clients in cases like yours the minimal use to see recovery is at least 7-10 days 24 h a day.
      Also try some yoga to realise some pressure from the area, if it is not too painfull.
      Dont use it how they say, use it over the broken disc.
      One more problem with that design is that it is too small, so it will not work in bigger areas, which is needed to relax the muscles around the problem
      Follow my advice, if you dont get better go for the unlikely refund.

      Greetings
      J

      • Jennifer

        Thanks so much for your advice, much appreciated! I will definitely try it out as you said.

        And regarding refund: I wrote them an email, and got a reply within 30 minutes. So support was great in that. But I will try it out for 7days straight.

  5. Faith Gustafson

    I had back surgery several years ago and I’m not willing to go through surgery again right away. After a friend had good results with a Kailo, I ordered one and tried it last night. I put it in different areas and within seconds felt the small tingling similar to a tens unit at a low setting tonight I got brave and picked a spot to try it on above the area that’s painful. I’m hoping this will get me through the holidays, because anytime I stand more than a minute or two I have to go sit down or otherwise I’m sweating with pain. I’m excited because I do feel some thing and I’m hoping it works for me. Thank you for the new technology

    • admin

      Faith, I’m glad it is giving you some relief. Do you experience the same tingles when it is not physically touching your skin? Because Kailo says it works through clothing. From their FAQ page:

      “Kailo is an innovative, non-transdermal technology that looks and acts like a patch. Kailo can be placed directly on the skin, or over lightweight clothing or placement accessories. Kailo does not have to touch the skin to be effective.”

      Do you find the same relief when it is not touching you skin?

  6. Mauricio Mora

    I have tried Kailo in at least 18 people because I’m interested in selling it where I live. These were people totally unknown by me. They came to me because I asked in a Facebook group whose suffered chronic pain. The analysis made by this web page is totally misleading one could say even product of envy. I saw incredible results like a person with sciatica for 6 years that within 30 minutes was feeling like before his illness. Results he couldnt reach even after visiting so many doctors. If placebo is the case why the doctors and their drugs didn’t work? I saw young and old people find relief. In some 100% relief in other 80% and yes in some it didnt work at all. It depends on the type of pain and in the placement in the body. They even offer money back guarantee so why not giving yourself a chance?

    • admin

      Comments like yours are proving my point about people being easily duped! You attack my integrity, but completely ignore what I say! Please, list one part on my page that is misleading?

      I am fully aware that Kailo CAN provide relief for SOME people. This is entirely possible via the PLACEBO effect, BUT it does not mean that Kailo does anything more than a sheet of paper.

      I’m not giving a cent to snake oil vendors, until they produce some credible evidence.

      • Lesley Kissin

        I don’t know what he disbelieves until he tries for himself. For my cracked ribs it was so incredibly pain relieving immediately I’m a true believer.

        • admin

          I’m happy for you Lesley that you’ve found some relief! But, I’m going to continue to warn people that this device is a scam, and that it is simply the placebo effect that is providing relief for some people. I’m not interested in “just believing”, I’m interested in double blind clinical trials powered by science. 👨‍🔬🤷‍♂️

          • Lesley Kissin

            Do you honestly believe that the excruciating pain of broken ribs can be reduced by anything which is a placebo? I took no ibuprofen or pain relievers and yet Kailo helped alleviate the problem. Have you tried it for yourself ?

          • admin

            Yes I do believe it is possible. No, I have not tried it personally, because I don’t want to support scams financially. I have heard of several people who did not get their money back.

      • Mauricio Mora

        It’s impossible to argue with someone that is already biased. Just an example chemotherapy drugs that are made big name laboratories and scientists. Most of them do some effect and sometimes cure cancer but most of the times people die. Is that because the placebo effect that some people is cured? No of course, is because scientists don’t really understand how cancer works. It’s the same here, kailo was discovered by accident, the scientists behind this were looking for something different and suddenly they found that this particular nanotech provided relief. When you categorically affirm that it’s a scam and disregard comments from people that actually use and benefit from Kailo calling them a result of placebo you are not doing any good to people that could benefit from this discovery. Actually is very arrogant to call people that actually use and benefit from Kailo ignorant people that are fooled by the placebo effect. Maybe the people that get cured from cancer is because the placebo effect and not because chemotherapy really cures cancer. A product like Kailo is worth trying. They actually refund you if it doesn’t provide relief. What is there to loose?

        • admin

          Yes, I’m biased because I’m demanding Kailo produce scientific evidence for their claims. Clearly, I’m the unreasonable one.

          This isn’t rocket science – exactly how it works is actually irrelevant – Kailo have made bold claims, and I’m simply demanding credible proof beyond anecdotes.

          As for your suggestions that the Placebo Effect is a reason to try Kailo? Right… and I’m sure that Kailo will advertise the placebo effect on their website too.

          Good thing you have no conflict of interest in this discussion. Oh, wait… aren’t you the one who said you were interested in selling Kailo?

          People who buy Kailo are often desperate people in severe pain. That makes them very vulnerable to anybody claiming to offer a solution. I’ve been reasonably careful with the words I use, and I try not to put the blame on customers — I don’t consider them ignorant, I think they have been fooled or duped by Kailo’s claims; I think they are victims of Kailo.

          • Mauricio Mora

            Just my last comment. It’s Christmas and it’s time of peace and love and not arguing. Precisely because I want to resell Kailo I did this research and tried it in many people that I didn’t even knew. Here I don’t sell online I sell face to face and the least I want is to fool someone by taking advantage of their pain. By the contrary my goal is to help people find relief wouldn’t you be interested in that too? Merry Christmas.

          • admin

            Dear Mauricio,

            I have done my best to point out the numerous red flags that I see with Kailo. I leave it up the reader to decide their course of action. I too wish you a merry Christmas. May the science of pain relief continue to progress.

            Cheers,
            Sam

  7. AJ

    Disclaimer – I am a new distributor of the nCap product in Canada.

    Here’s my (point form) quick story on the Kailo product.
    * Wife sent me a link to the facebook ad talking about Kailo
    * I’ve had back pain for 40 years (progressively getting worse as I age
    * Tried everything under the sun and nothing has worked (I’d be happy with a placebo effect but nothing)
    * Purchased the Kailo and the first morning I woke up after having it on over night was incredible. Thought no way this was just a fluke so tried it the next night.
    * Again woke up with no pain at all. Should stress at this point that the tightness was still there and I could not all of a sudden bend and do things I haven’t been able to do for decades, but 98% of the pain was gone
    * That day I did a lot of lifting and I could feel pain developing in my lower back. Obviously the patch was no match for me overworking my back
    * Next morning woke up quite stiff and feeling the pain
    * Researched the Kailo and discovered nCap and researched them. No scientific studies to prove that it works but the owner of the company was easy to get a hold of and we talked for a long time about the product and how it was discovered to offer pain relief when it was never designed to do that
    * Totally understood it doesn’t work for everyone, that it was not a cure, remedy or fix and that it was strictly something that helped manage the constant nagging, all consuming pain I had for the last 40 years
    * Was so sold on the product I became a distributor on day 4 (which by the way I woke up with practically no pain) and bought a ton of the product from nCap for sale up here in Canada

    I have numerous people who swear by it and I have numerous people who say it does nothing for them. Is it the placebo effect in action? I have no idea as there are no studies to prove or disprove that theory. Could it actually be doing what they claim it is supposed to do…. Yes of course it could be. The first time someone came up with Ibuprofen I am sure it worked before the scientific studies were completed.

    Why then is this labeled a scam and sold by snake oil sales people. I would think a far better response would have been more along the lines of ….

    This product has no scientific studies to back up the claims made. Many people have had amazing results using this product but also many people have not. The product may and may not work for you and extreme caution should be exercised with your money before parting with it.

    I am not sure about Kailo and their return policy but nCap has a 37 day policy which will give you tons of time to see if it works for you and if it doesn’t then you get your money back.

    You are right in letting people know that there is a concern with this product but to outright say it is a scam and does not work I think is wrong and will prevent a lot of people from trying it and possibly having their lives changed.

    Merry Christmas everyone!

    • admin

      I say scam carefully – because they make specific claims which don’t hold water. If they want to update their marketing to say “powered by placebo effect and/or we have no idea how it works” I’ll update my article. But if they make claims, they deserve close scrutiny.

      Ok – devils advocate. Let’s say it really does work, and let’s imagine it’s not the placebo effect. Why are there no studies out on it? How easy would it be to simply organise some studies to show it works? $2M in sales would be insignificant compared to the potential worldwide market for a pain relief tool, that requires no drugs, even if it only worked on 1 in 10 people. Isn’t that the point of a kickstarter, to help do the required work to properly launch a product?

      I’m sorry, but there’s far too much here that doesn’t add up. The Kailo team or nCap team are welcome to send me a free sample to try if they would like, but I can promise that the truth will be exposed conclusively and definitively, and I’m pretty sure they don’t want that.

      My regret is that even though the placebo effect is psychological, and Kailo / nCap has scam written all over it, the placebo effect can offer some relief to some people. To those people I apologise – because I believe truth is always better than deception, 100% of the time.

      Merry Christmas.

      • AJ

        I agree that anyone who makes claims about how a product works (especially health wise) should be under scrutiny and you are right in questioning the validity of those claims.

        Why Kailo never did any studies is beyond me and I was not aware of nCap doing a kickstarter at the beginning let alone knowing how much money was raised during that campaign to answer why they don’t have studies done on it.

        I guess for that matter whose to say Kailo is not running a study in the background right now. I understand it’s not likely but is possible unless you have personally talked to the owners and confirmed this. I will be contacting Rhett at nCAP to enquire about this myself.

        I am interested in how you will be able to prove conclusively and definitively that this product doesn’t work by having a sample to test. I could probably spare a patch or two for no cost if you could tell me how you plan on achieving these results.

        I am disappointed about your belief that regardless of what helps someone they should be told it’s all in their head and that they are imagining it. Why rain on someone’s parade when it makes the person feel better about the situation. This of course is not saying I believe these patches are fake because I myself am a true believer regardless if I sold them or not.

        • admin

          I can see how I am totally raining on the parade, and for that I’m sorry. I don’t wish pain on anyone, but I don’t think selling patches that claim to work via one method, but in reality work by another, is fair. Medical devices need to pass strict regulations, and I don’t think Kailo / nCap deserves a free pass just because they are “trying to do good”.

          I contacted Kailo enquiring about studies, and received this reply, back in late nov:

          “Clinical studies – honestly, calls went into the clinics that asked to test for us weeks ago. It has been very frustrating waiting and we will make more specific testing contracts in our future dealings with clinics asking to test Kailo, they will include time limits. Right now we are finding that the clinics were happy to ask for free product, but not great on patient follow up or following the procedures they claimed to use.

          We are working with a lab in Norway right now that began their testing at the beginning of October. I am hoping they will turn out to be more reliable in their reporting.

          If you want to check back with me next month, maybe I will have more news.

          Have a happy Thanksgiving,
          Adrienne”

          All I will say is, that they have updated their website numerous times in the last few weeks – but have added no scientific studies or additional evidence.

          I am a researcher at a university, and I work in material science lab. I have access to a large range of tools for analysing materials, including composition and electrical properties.

          I would also try some “n of 1” double blind pain relief tests with my family members (e.g. https://en.wikipedia.org/wiki/N_of_1_trial)

  8. Arlowe G

    I’ve gotta say for me the most fishy thing is that this product has apparently been sent to thousands of ‘happy’ customers already, and doing a search on Youtube came up with quite literally ZERO product reviews for it whether positive or negative. The only videos that were showing up were the typical click-baity “TOP 10 AWESOME PRODUCTS YOU SHOULD BACK” and re-posts of the Indiegogo campaign video.

    If this was somehow groundbreaking, you’d really think it would’ve exploded over the internet.

    • admin

      I totally agree – if Kailo really really worked, then the numbers don’t make sense – $2M is pennies for something like this. If Kailo or nCAP really did what they claimed to do, then you can imagine companies like Johnson & Johnson would be all over it, they would pay $50M+ USD in a blink for the invention — imagine, if every single band-aid in the future had a “Kailo” pain relief patch built in… Kailo would be a billion dollar business overnight.

      On the flip side, personally I can’t figure out how it could be a profitable scam, the numbers don’t add up there either!
      Surely the sales numbers from indiegogo are legit, and come from them and can’t be fudged — even if Kailo was simply backing themselves again and again to inflate the stats, the cut of that cost that goes to indiegogo must simply be huge. Surely indiegogo would automatically pickup fraud if they found that the % of “first time backers” was near 100% for Kailo, unlike all their other campaigns?

      Some Quick maths:
      The Indiegogo fee is 5%. Lets say $1M USD of the $1.5M USD is faked sales, by them backing their own campaign. 5% of $1M USD that would be a whopping $100K USD. The slick marketing, videos etc probably cost $25-100K USD – lets say $75K USD there too. Ok, so that leaves them with about 3500 real customers to date. Let’s say the cost of producing the kailo card is $10 (probably much, much less), and lets say each customer on average buys 1.5 sheets, and pays on average $210 USD plus shipping. That results in $53K of production costs, and $735,000 of revenue – plus $37K in indiegogo fees. Total net so far is $735K – $(100+75+53+37) = $470K USD profit

      But then, remember, they claim to be offering refunds for people who find it “doesn’t work”. Lets say, 1 in 2 customers end up bothering to return the product and get a refund. That is 1750 refunds to do! That is a cost in sales of $210 x 1750 = approx $370K, leaving them with a measly $100K win, for a massive, and highly risky $175K upfront investment.

      I’m glad I sleep soundly at night – because I imagine the Kailo team dread the day the FDA comes knocking on their door, or hypothetically the day one or two people sue them for selling snake oil… yikes.

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